We strive for your satisfaction, but if you're not happy with your purchase, we’re here to help.
Return Eligibility:
- Products must be returned within 60 days of the purchase date.
- Both opened and unopened products are eligible for returns, provided they are returned in their original condition.
Steps to Request a Return or Refund:
- Contact our support team at thankyou@saintmingiano.com to initiate the return process.
- You must receive a Return Merchandise Authorization (RMA) number before shipping the product back to us.
Include the following information in your email:
- Order number.
- Full name and contact details.
- Reason for the return.
- Send the product(s) to the following address:
Saint Mingiano
3 Germay Drive, Unit #4845
Wilmington DE, Wilmington DE 19804
United States
Refund Conditions:
- Refunds are issued once the returned product(s) are received and inspected.
- Refunds will be processed back to your original payment method within 5-7 business days.
- Shipping fees are non-refundable unless the product arrives damaged or there was a mistake on our end.
Important Notes:
- Products returned without prior authorization (RMA number) will not be processed for a refund.
- Refunds may not be issued if:
- The product is returned after 60 days.
- The product is not returned to the provided address.
- Insufficient information is provided with the return request.
For any additional questions or concerns, please contact us at thankyou@saintmingiano.com.